Privacy Policy

Information We Collect

When you contact us or book a service, we collect information you give us directly. This includes your name, phone number, email address, and the service address where we'll be working.

We also collect details about your plumbing issue, such as the type of clog or the fixtures involved, so we can send the right technician with the right tools.

Like most websites, we automatically collect some technical information when you visit. This includes your IP address, browser type, device type, and the pages you view on our site.

How We Use Information

We use your contact information to schedule your appointment, send service updates, and follow up after the job is done. If you opt in, we may also send you occasional tips or offers related to drain and sink care.

The technical data we collect helps us understand how people find and use our website so we can make it faster and easier to navigate.

We do not sell your personal information to anyone. We only use it to run our business and serve you better.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to remember your preferences and improve your browsing experience. Cookies are small text files stored on your device.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as intended.

Analytics and Third-Party Tools

We use third-party analytics tools, like Google Analytics, to help us understand website traffic and usage patterns. These tools may collect information about your visits to our site and other sites over time.

We may also use third-party scheduling or communication tools to manage appointments and send reminders. These providers have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We share your information only when necessary to complete your service. For example, we may share your address and service details with the technician assigned to your job.

We may also share information with trusted service providers who help us operate our website, schedule appointments, or communicate with you. These providers are contractually obligated to keep your information confidential.

We will disclose your information if required by law, such as in response to a subpoena or court order, or to protect the rights, property, or safety of Lawrenceville Sink Pros, our customers, or others.

Data Retention

We keep your personal information only as long as we need it to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

When your information is no longer needed, we securely delete or anonymize it.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, electronic, and procedural safeguards.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You can also object to or restrict certain processing of your data.

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on our website and update the effective date at the top.

We encourage you to review this page periodically to stay informed about how we protect your information.